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Customer Service delivered - how it's meant to be!

Impressed With the “can-do” Attitude

Posted on : October 16, 2013

I have been very impressed with the “can-do” attitude of everyone at Websites and Stores. They have also impressed me with their knowledge and expertise, particularly with our new online shopping website and the SEO work they are doing for us.

We have had some bad experiences in the past with both web design companies and SEO firms, and I am pleased to say that these guys have shown me that there are website companies out there who offer value for money and deliver quality work. I have no hesitation in recommending them to anyone considering using their services.


www.ecoriginals.com.auLisa Laing, Managing Director

Gave Me Everything I Needed

Posted on : October 2, 2013

When searching for a web development company to support my new project, Travel Yoga, I was looking for someone who was open to my ideas and would work with me in design and layout direction.

So many companies I had previously spoken to wanted to fit my idea and my project into their readymade templates. Being inflexible and only allowing a tick the box list of inclusions in the quoted price.

Websites and Stores however, was often willing to work with me at all levels of the design stage and make the changes I requested during the development phase to achieve what I wanted. The result being a beautiful website I am very happy with.

In addition to the design, the functionality was very important and the team went far beyond my expectations. They thought for me and ahead of me creating a user friendly and self managed model that exceeded my expectations and gave me everything I needed, and more.

I would not hesitate to recommend Websites and Stores for your website project.

I thank the team whole heartedly for their efforts. They were really thinking and supporting me, the client first and I am grateful and very happy with the end result.


www.travelyoga.com.auCharne Murphy, Founder and Manager

They Usually Nail it the First Time

Posted on : October 2, 2013

I can recommend the services of Websites and Stores enough. From beginning to end, they impressed with their creativity, diligence and perseverance. Simply put, they are sensational.

The team at Websites and Stores is professional, friendly, helpful and polite. They are prompt in their response and it is not unusual to receive emails from one of their team late at night or early in the morning. Even when you sleep, they work.

They usually nail it the first time, leaving you inspired and counting the minutes until the next part of the site is designed. There is no task too great or too small for them, and even if they don’t get it right the first time, they won’t give up until they have it perfect.

What I loved about them most is that they shared my passion for not wanting to colour between the lines: they were prepared to come up with a standout design. Something that really captured the imagination. Something unique. Something different.

I felt that they believed in my vision as much as I did. They understood it was the small things that made the website.

From start to finish, they ensured lines of communication were always open, and that there were different people in different roles for the various stages of the project. I felt right at ease from day one.

You often commission websites with a finished product in your mind but rarely they turn out precisely the way you envisaged. So if you need a website created or revamped, get in touch with Websites and Stores. You’ll be happy you did.

Nick Adams

www.nickadamsinamerica.comNick Adams, Managing Director

Professional from Start to Finish

Posted on : October 2, 2013

Our new website was created by Websites and Stores and we are very happy with the result.

Their team is very professional and the project was completed in a satisfactory time frame.

Our initial negotiations were with Vikas their Sales & Marketing Director, who provided details and costings for the project. We received a professional service from start to finish from all of their staff.


www.socialstoresonline.com.auLisa Fleming, Managing Director

No Hesitations Recommending W&S

Posted on : August 27, 2013

I have exclusively used Websites And Stores for building websites, search engine optimization and other online related tasks for the past four years. Websites And Stores recently completed building a new website for my business. I must say, I am thrilled with the outcome. I found their staff to be professional, and very easy to deal with. I continue to be impressed with their speed of work and ability to execute design ideas and concepts.

I have no hesitations in recommending Websites And Stores.


www.quicklypleasecleaning.com.auPaul Leone, Managing Director

Very Professional, Well Organised

Posted on : August 21, 2013

Vikas and his team gave me exceptionally good service. They have a very professional and well organised approach.

Mountain Gate Dental Clinic

www.mgdental.com.auHilton Leibowitz, Managing Director

The BEST Customer Service, Technical Abilities & Delivery

Posted on : August 20, 2013

I’m writing this testimonial to express my gratitude for my experience dealing with Websites & Stores; It is refreshing to finally find an organisation that operates in the good old fashion way with customer service as a priority.

When I decided to transfer my Web Sites hosting across to another provider I was quite pleased with your staff’s approach as they made this transition quite stress free, I was impressed with their approach, professionalism and customer service “thinking of the customer first” your NOC supporting engineers have backed up all my company’s data for our operational database and website content.

Once they have completed this, I received a phone call to be advised the migration will take effect through the weekend and late at night “no loss time” for our organisation. Absolutely terrific, my staff did not know on Monday morning that anything has been changed, all e-mails web contents… etc. worked %100. I than Looked at our marketing strategy and I spoke to you about this early 2013, I took your advice with a SEO development campaign that suited our budget to increase our company sales, once again I found the project manager that was assigned to us was extremely helpful, knowledgeable and assisted us from the start of the campaign and until today… we have certainly received everything we were promised such as, Complete monthly and fortnightly reports not to mention that we have noticed the difference with extra sales through the extra traffic our site has been receiving… great efforts.

I also wanted to mention a quick thank you to the staff that currently developing our business databases; they have been very accommodating to our requests and have so far done a terrific job, I can’t wait until we roll it out and our staff start using it, this will defiantly bring about lots of savings and a lot less double handling and multiple spread sheets to work from.

I have so for found your organisation to be one of the best in terms of customer service, Technical ability and delivering on their promises… I would like to congratulate you and your staff on a great all round service and please pass on my personal thanks to all your staff.

Automatic Remote Access

www.araccess.com.auKimo Wassef, Company Director

The Website Turned Out GREAT!

Posted on : August 19, 2013

Cobra Australasia Pty ltd in the past were using Sensis for the production of one of our web sites and also we were using Sensis for SEO and pay per click.

We were not entirely happy with Sensis because they are disorganised and not efficient with regards to SEO Weekly we receive a number of web companies canvassing for our business and requesting that we change to them with lots of deals and promises.
Vikas Nangia from Website & Store spoke with me just like all the other canvassers however I had a feeling about the company and Vikas convinced me that there was no ongoing obligation after they produced the website. The intrigue got the better of me and we went ahead.

The website turned out great incorporating our television advertising all new and fresh. The production team were good to work with and kept me in the loop the whole time Now I am working with the SEO people and I must say that they are on the ball.

Continually monitoring the internet and communicating with us about how the site is performing and more so I see my enquiries improving day by day.
I have no hesitation in recommending Website And Stores.


www.cobra-aust.com.auGeoff Stern, Managing Director

BIG Thank You to W&S

Posted on : February 12, 2013

"May I say a big thank you to Websites And Stores, who guided us through a very complicated technical landscape when it came to go-live for our new website. In every instance the team at Websites And Stores listened, interpreted and communicated between my needs, the needs of my company and clients, the technical necessities of a complicated backend and the professionalism of Websites And Stores with patience, intelligence, diligence and humour.

Being in the online business space for 10 years our backend had become very messy indeed over several technicians input plus technological changes and my anxieties were on high alert on many occasions, but the team at Websites And Stores guided me through and re-assured me as the process bedded in and we now have a good result with all systems running smoothly and our professional relationship is also intact so that I am confident to keep working with Websites And Stores."

Relocations Made Easy

www.relocations-made-easy.comRelocations-Made-Easy, Managing Director

Highly Recommend Your Services

Posted on : September 27, 2012

I would like to extend my thanks to the Websites And Stores team. Before we chose to proceed using your company we thought that what we wanted could not be achieved. However, with your experience and professional staff the process was easy and as smooth as can be.

Again thank you for all your services, it was a pleasure working with my Project Manager and her understanding and prompt service was very much appreciated all the time.I would highly recommend your services to anyone wishing to have a website.

Sun Security

www.sunsecurity.com.auDanny, Managing Director

We Are 100% Happy!

Posted on : September 3, 2012

I would like to take this opportunity to thank you and your team at Websites And Stores Infotech for the development of our updated website. The design process was effective and ensures we have a website that we are 100% happy with! The quick turnaround of concepts and modifications was key to achieving delivery of such a quality website within the specified time frame.

Seconds Count

www.secondscount.com.auPhillip Lascala, Managing Director

Beginning of a New Business Relationship Between Us

Posted on : July 19, 2012

Congratulations on the completion of my project. I appreciate your dedication and hard work as well as the technical expertise added to this project. I believe this website launch will be the beginning of a new business relationship between us.

Dollars Exchange & Finance

www.dollarsexchange.com.auAmir Khan, Managing Director

Exceeding All My Expectations

Posted on : July 19, 2012

It is my pleasure to recommend this team. I approached them earlier this year with the desire to create an online market place for independent Australian retailers to sell their unique wares. A website which allows customers to purchase from a variety of different stores in one transaction is a complex website to build, and they went beyond the call of duty, completely exceeding all my expectations in the design and development of my online store.

From the first moment of contact, they were extremely professional and quick to respond to any queries that I had. Their team - in particular my Account Managers -- were always helpful and extremely pro-active in finding solutions to improve the functionality of the website.

The result was a beautiful, well-functioning custom built application which met all the needs of a multi-vendor e-commerce website; I couldn't be happier with the outcome of the project and look forward to working with them again in the future.

Lables to Love

www.labelstolove.com.auAlexandra Seitam, Managing Director

Instrumental in our Success

Posted on : July 10, 2012

W&S have been instrumental in the success of our business. We gave them a brief to design a website with complex functionality, and they exceeded our expectations. Once our site was live, their continued support and assistance has been extremely reassuring. I would recommend W&S to anyone looking at succeeding in the online world.


www.signrider.com.au Dave McGree, Managing Director

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